ABOUT US

Last updated: 15 September 2026

nova-8 is an independent online retailer serving customers through nova-8.shop. We are committed to providing an accessible, transparent and reliable online shopping service by presenting accurate product information, transparent prices, secure payment options and practical customer support.

We make important information about purchasing, fulfilment and customer care available so shoppers can order with confidence. For that reason, important information about delivery, payment, cancellations, returns and refunds is published on our website and made available before purchase.

We work with service providers that support payment processing, order fulfilment and delivery. Unless a product page specifically says otherwise, nova-8 is the retailer rather than the manufacturer or owner of the product brand. Product names, logos and trademarks remain the property of their respective owners and are used only to identify the goods offered for sale.

If you need help choosing a product or have a question about an order, our customer care team is available using the details below.

STORE DETAILS

Store name: nova-8
Website: nova-8.shop
Email: support@nova-8.shop
Telephone: +44 7172497399
Business and customer service address: 2 Cadwell Ln, Hitchin, SG4 0SA, United Kingdom